Terrance D. Smith is an Assistant Professor of Management in the Alex G. McKenna School of Business, Economics, and Government. In addition to directing the Master of Science in Management: Operational Excellence (MSMOE) program, Dr. Smith is also the Executive Director of the Kennametal Center for Operational Excellence (KCOE) program. Dr. Smith has a military background and served 12 years in the U.S. Army as a Chief Warrant Officer 2 (CW2), specializing in logistics management, strategic planning, and operations management. He completed 3 combat tours in Afghanistan and Iraq, earning multiple medals, including the Meritorious Service, Army Commendation, and Army Achievement medals.
Dr. Smith’s interests include employee engagement, employee turnover, continuous improvement, and organizational leadership. He has co-authored published articles in the Journal of Leadership and Management and the Journal of Management for Global Sustainability. He has also presented at the Society for Advancement of Management International Conference, and for the Westmoreland County Leadership Westmoreland Program. Dr. Smith has also served as an Assistant and Head Coach of the men’s basketball program. He was a two-time NAIA All-American for the bearcats, ranks as the 2nd all-time leading scorer in school history, and was elected to the Saint Vincent College Athletic Hall of Fame in 2019.
Social Barriers to Implementing Continuous Improvement Initiatives, Journal of Management for Global Sustainability, Jul 1, 2018.
The Effects of Management on Commitment in the Retail Industry, ProQuest LLC, Dec 1, 2017.
Taylorism and Operational Excellence Improving on the "One Best Way," Journal of Leadership and Management, Jan 1, 2017.