Dr. Terrance D. Smith
Executive Director, Kennametal Center for Operational Excellence
D.B.A., Walden University, Project Management
M.B.A., Grantham University, Project Management
B.S., Saint Vincent College, Business Management
About the Executive Director
In January of 2017, Dr. Smith became the Executive Director of the Kennametal Center for Operational Excellence (KCOE). In addition to serving as the Executive Director of the KCOE, he is an Assistant Professor of Management in the Alex G. McKenna School of Business, Economics, and Government. Dr. Smith teaches in the Master of Science in Management: Operational Excellence (MSMOE) program. Terrance teaches a number of courses in the program, including a Lean Six Sigma Green Belt Certification Prep Course, Supply Chain Management, Change Management, Project Management, and Organizational Behavior and Human Resource Management.
Dr. Smith has a military background and served 12 years in the U.S. Army as a Chief Warrant Officer 2 (CW2), specializing in logistics management, strategic planning, and operations management. Dr. Smith’s research interests include employee engagement, employee turnover, continuous improvement, and organizational leadership. He has co-authored published articles in the Journal of Leadership and Management and the Journal of Management for Global Sustainability. Terrance has also presented at the Society for Advancement of Management International Conference. Dr. Smith also serves as the Head Coach of the Saint Vincent College men’s basketball program.
A Word from the Executive Director
“We are committed to increasing exposure for the KCOE program and our gifted students that are being educated in one of the best management programs in the country. It is our responsibility to provide opportunities for these students to showcase their skills for organizations and show they are more than prepared for the challenges presented in such a volatile business environment. The added value our program and students can provide to industry is attributed to the focus on seeking ways to constantly improve, solve problems, and eliminate waste streams.”
Terrance D. Smith
Executive Director, KCOE